31.08.2025 - 18:45

S. D.

  • Documents

    Photos
     Scooter Technician

  • Cause of issue

    I have a xiaomi m365 electric scooter. Today I have problems with it. First it stopped braking (the software break, the hardware break was fine). Everytime I would push the acceleration and stop pushing it, it would do this little break, but the normal break did not work. After that I tried resetting it with pushing the acceleration and on button at the same time (I forgot to also press the break, so I might have done a wrong reset). After 30 sec of beeping it didn't change anything. Then I left it outside for 30 minutes and came back. Now I'm trying to turn it on, but it won't turn on. I tried charging it but the charger led stays green. It can turn on when cv charger is in, but turns off quickly or when charger is out. I suspect the a failing ESC (Electronic Speed Controller).

  • Problem start date

    Less than a week ago

  • How would you like to meet with the Professional?

    At the customer location
    At the Professional location (max. 25 km distance)

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